Job Vacancy: Housing Officer
12/01/2012
Sonas Housing Association provides support, housing and refuge to women and their children who are homeless due to domestic violence in a number of sites in the Dublin area.
Sonas are seeking to appoint a full-time Housing Officer, initially on a one-year contract basis, with provision for extension pending further funding.
Reporting to the Lead Housing Officer, the role involves assisting the Housing Officer in providing a housing management and maintenance service (Dublin South and West) in accordance with the organisation’s policies and procedures. This includes working with the housing management and support teams in delivering a best-practice quality service for all tenants.
Responsibilities include:
· Management of repairs (budget responsibility for day to day repairs).
· Assistance in the management of the housing rental system.
· Assistance in the management of new lettings and developments.
· Assistance in the inspection of Sonas properties and other estate management tasks.
· Updating the computerised maintenance reporting system (CHICS) and other housing reporting tools.
· Carrying out other duties as assigned by the Lead Housing Officer.
· Manage the organisation’s applications and allocations procedure, and support the organisation with new development opportunities.
· Support the organisation in the research and implementation of development opportunities.
Hours: 35 Hours Monday to Friday 9-5,
Location: Based in Tallaght, covering Sonas housing units in Dublin South and West. To include a training period of approximately one month based in Killester.
Salary scale:€39,650- € 47,366.38
The ideal candidate will have:
Essential Requirements:
- Knowledge of the social housing sector.
· Knowledge of housing law and tenancy / licence agreements.
· Good understanding of building technology and building systems (including heating, plumbing, etc.) and specifications of work to carry out repairs and maintenance works.
· Two years experience of working in a customer focussed environment.
· Experience of working in a property-orientated environment.
· Experience of working with a wide range of people who may be: vulnerable, homeless, elderly, low income households.
· Proven examples of resolving difficult situations.
· Experience of working with I.T. systems to include input, monitor and analysis of data.
- Computer skills with competence in using email, internet and MS Office.
- Good communication skills / ability to work under pressure and meet deadlines.
· Flexible, innovative and adaptable to change.
- Self starter with ability to work on own initiative.
· Full valid driving licence and ability to travel efficiently to various locations across Dublin area.
Desirable Requirements
· Professional qualification e.g. ICSH / CIH
- Knowledge of the technical aspects of rent, repairs and maintenance.
- Experience of working with other social landlords, statutory and voluntary agencies.
- Knowledge of property development.
- Communication skills: verbal, written, report writing, presentation.
- Planning and organisational skills.
- Financial appreciation and budget management skills.
- Problem solving, influencing and negotiating skills.
A full job description and competency profile is available from the Sonas Housing website www.sonashousing.ie.
How to Apply:
Please quote reference: HO
Closing date for receipt of applications: Friday February 3rd at 5pm.
Interviews are expected to take place on Monday, February 13th